About etech

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ought to have knowledge of company procedures and treatments as outlined in the worker handbook; Multi-line phone procedure and the way to correctly route calls and/or choose messages; fundamental computer abilities including keyboarding; Personal computer applications including Excel, Word, and Outlook; Emergency and legal treatments.

a chance to multi-undertaking answering several chats/calls and navigating effortlessly involving the two mediums.

Builds and maintains business relationships with shoppers by furnishing prompt and precise companies to market customer loyalty  

From a world outsourcing solution company to an entire-fledge consumer working experience management organization, Etech features merchandise & expert services of electronic engagement, AI-enabled technological innovation software for buyer engagement and quality checking, omnichannel CX guidance, good quality monitoring companies and it is a technological innovation spouse for leading brand names everywhere in the environment.

the chance to multi-endeavor answering a lot of chats/phone calls and navigating effortlessly in between each mediums.

established expertise in guide technology and business enterprise progress in the BPO, simply call center, or IT solutions industries.

acquire duty and initiative to acquire Main techniques and competencies by becoming involved with every facet of particular development. 

means to respond to popular inquiries or grievances from consumers, regulatory agencies, or members with the enterprise Neighborhood. Ability to properly present details to major management, general public teams, and/or boards of directors

Conflict check here resolution to comprehend several road blocks and implement negotiation abilities to search out best options. 

extra jobs, assignments or tasks may be assigned in order to assist the Office/business satisfy their aims and furnishing the last word Service to our consumers. 

Be open up and attentive to consistent coaching, consider an Lively part in general performance organizing and intention location.

a normal working day consists of earning and answering inbound and outbound calls, sustaining account documentation, and developing a good rapport with our client base.

  because signing up for E Tech team, their perform proceeds with a further arrive at extending nationwide across fifteen spots, offering entry to more than 430 pros with proficiencies throughout several verticals and industries.   

the chance to multi-task answering numerous chats/calls and navigating easily concerning both mediums. 

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